The true chaos that goes on within Wirral’s Department of Adult Social Services (D.A.S.S) is underlined by these two posts on the Wirral Globe website. How can this be allowed to continue ???
” RE the so called “Four week delay”.If only it had been four weeks, horrendous though that was, but there were many,many times when it was very much longer than that, as countless Social Workers can confirm. When all work was completed it was firstly sent to the Team Manager and then frequently sat on that persons desk for about two weeks. I know this because I plagued the manager seeking confirmation that they had been forwarded for signing to the Principal Manager! Then, maybe a week or two there, before EVENTUALLY arriving at the Brokerage Office to be actioned!
At this point one would have hoped to breathe a sigh of relief that at last, the human beings I cared about, AND their families, might get the Service they so desperately needed and deserved.
But no, Brokerage would THEN inform me there was a FOUR WEEK DELAY, unless I could get a waiver agreed by the manager.
SO, BACK TO THE MANAGER I WENT, AND WAS ADVISED TO CONTACT THE PRINCIPLE MANAGER, who would sometimes agree it there and then, or may ask for FURTHER information!! SO, FOUR WEEK DELAY?!
THE ANGER AND FRUSTRATION FELT BY ME on behalf of the human beings I was committed to helping, was immeasurable.
Having to speak to them every day and trying to reassure them I was doing everything I could to move things forward.
It made me feel ashamed, and affects me even now and made me ill at the time.
We were FORBIDDEN to use the term “Four week delay”!. AND, lest anyone should forget,the Bullies were, and are fully operational, up there in their gun turrets, just waiting for ANYONE to cross their line of fire.
Bullying was, and is, endemic in DASS.
And, where might I ask, are the Unions in all of this?. NOT A PEEP!!!!
To my former colleagues can I just say I have every sympathy for those of you who continue to do an exemplary job of work on behalf of those you serve, and never lose your own integrity and moral compass,as [there are ]those [who] we know only too well,have.”
“As a former senior officer in Wirral Social Services, who was hounded out by senior management, I say there should be a thorough clearout of the existing offenders, and action taken, even criminal proceedings, against those who have left with huge golden handshakes. An investigation should also be held into how the former and present Chief Executives were appointed. i.e. did they have to compete against other(perhaps better qualified) candidates?
Also the term Local “Authority” should be abolished, for this is one of the symbolic reasons, Councils think they can ride roughshod over, ratepayers and their clients and bully and abuse staff. They have no “authority” over us; they are our public servants, and are supposed to protect and care for vulnerable and needy clients. And the sooner they are re-educated about their true role, the better it will be for all of us.
I have plenty to say about the endemic insularity and corruption in this department where I battled for 12 years against incompetence, mindless bureaucracy, bullying of staff and negligence of their clients. The social work “industry” has its own superior de-humanising jargon which deluded hem into believing they are “professionals”. e.g. “Siblings”, “Service Users” etc. These terms should also be abolished forthwith.
I note that this department has been “re-organised five times in the past three years at vast public expense. Yet the situation has become progressively worse. Someone has rightly described it as “Changing the deckchairs around on the Titanic”. How true! Nothing changes or improves. I have just googled “Wirrral Social Services Dass Structure” and was amazed at the ever increasing bureaucracy and proliferation of even more non-jobs. Never mind the politically correct non-jobs, under one of the “Heads of Branch” fiefdoms (of which there are four) in just one – Mr Beyga’s “Personal Support Branch”, has several Principal Officers, then two Team Managers, various other senior highly-paid posts, until we come to no less than eight “Pop In Advisors”. And this is in only one Wirral “branch”!
What on earth these people are paid to do, our moronic councillors (who have allowed themselves to be duped for too long) should be investigating.
Finally apart from this “Branch” being entitled “Personal” Support, they even have a “Community” Development Officer! What on earth she does is a mystery – particularly since in an austere atmosphere of swingeing cuts -such Council appointments are not a statutory requirement. i.e. they are a non-essential indulgence.
But this is only a sample of what goes on in Wirral’s answer to Alice in Wonderland.
Watch this space!”