WIRRAL LEAKS turned 8 today!

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How thoughtful of our original website hosts Tumblr to remind us that is was 8 years ago that Wirral Leaks was thrust kicking and screaming upon an unsuspecting Wirral public.

In the intervening years there’s been laughter,there’s been tears but most of all there’s been leaks.

So here’s to all of you out there who believe in truth,justice and accountability and who keep us doing what we’re doing…for now anyway.

And our message for all you naysayers out there is simply this : The mere fact that we’ve stood proud and erect for 8 years is all the vindication we need.

Keep on leakin’

 

WUTH : This Week’s Leak Part 1

WUTH INFORMATION

And so the dismantling and deterioration of he NHS  continues…… both nationally and ideologically and locally and physically. However this burst sewerage pipe leak is just a precursor to an even more damaging leak emanating from  Wirral University Teaching Hospital (WUTH) that we promise to bring you shortly…….

From: Communications (Wirral University Teaching Hospital NHS Foundation Trust)

Sent: 14 March 2018 11:51
Subject: WUTH INFORMATION: Temporary Emergency Department changes

Message sent on behalf of Anthony Middleton, Director of Operations and Performance

Dear Colleagues,

As part of our well-rehearsed business continuity planning, this global message is to inform you about a leak we have had in the Emergency Department overnight which has resulted in some urgent changes to our Trust operation today (Wednesday).

Our Estates team have quickly dealt with a burst sewerage pipe above the A&E departments waiting room and some cubicles within the assessment area.

No patients or staff have been contaminated by this leak, but the Trust has urgently put in place some interim changes:

  • Ward 19 – The use of sinks, sluices and toilets have been restricted until approximately 12.30pm.
  • Paediatric Assessment Unit has temporarily moved to Children’s Ward
  • Paediatric Minors are being seen in Paediatric Assessment Unit
  • Adult Minors are temporarily being seen in Paediatric Assessment Unit (away from Paediatric Minors)
  • The Trust is currently streaming Emergency Department walk-in arrivals to the onsite Walk-in Centre
  • Ambulance arrivals are not affected

A clean-up operation remains underway and we expect normal service later this afternoon.A further update will be send later today.

Kind regards,

Anthony Middleton

Director of Operations & Performance

EXCLUSIVE : Ruptured water pipes cause declared major incident at Arrowe Park Hospital

Burst pipe

Our biggest leak yet. A (water) source writes :

I’ve written to them countless times about their lack of maintenance – all they ever do is put sticking plasters over problems – making things a lot worse for others further down the line.

Nothing in the local rag about this.

From: Communications (Wirral University Teaching Hospital NHS Foundation Trust)
Sent: 01 March 2018 19:45
Subject: WUTH INFORMATION: Ruptured water pipes cause declared major incident at Arrowe Park Hospital

Ruptured water pipes cause declared major incident at Arrowe Park Hospital

 

Dear Colleagues,

Due to the severe wintry weather, the Trust has this evening (Thursday) been dealing with an extremely severe water leak on the roof of Arrowe Park Hospital.

Two major plant pipes ruptured causing a considerable amount of water to cascade through to the third floor and further into the hospital building. As this could have had a severe impact to electrics, IT equipment and patient safety a decision was made to call a major internal incident.

The Trust would like to take this opportunity to thank all involved colleagues, external partners (including emergency services) for their quick reaction to this incident and to how this was dealt with.

We can confirm that there has been no harm to patients or staff.

Our estates team, hospital coordinators and security teams will now continue to monitor this situation overnight.

An update on this evening’s incident will be given to the public via our social media channels.

Kind regards,

David Jago

Acting Chief Executive

Wirral University Teaching Hospital – Leaks to Cascade

 

 

APH-NO-EVOL

Lessons have been learned ? – A Wirral Leaks picture from our January 2014 story GREEN LEAVES would suggest not. If leaked documents had not been sent to Health Service Journal would bullying and management concerns ever been made public?

Leaked email from Wirral’s largest employer which appears to confirm that it suffering from the same toxic culture that afflicts Wirral’s second largest employer. The media exposure referred to are articles published in Health Service Journal and not the local press.

From: Communications (Wirral University Teaching Hospital NHS Foundation Trust)
Sent: 12 January 2018 17:05
Subject: FOR INFORMATION: Health Service Journal (HSJ) media exposure

Message sent on behalf of Dr Susan Gilby, Medical Director

Please cascade to those not on NHS Mail

Dear Colleagues,

As my executive colleague, David Jago highlighted in his global communication today (issued at 13:12), I would like to further update you on likely media exposure following this matter.

Many of you keep up-to-date on social media and via the local press, however for those that do not, I felt it was only right to share with you an article that has today (Friday) appeared on Twitter and online in the Health Service Journal (HSJ).

Upon joining the Trust early last year as Medical Director, I requested that a medical staff engagement survey was carried out as I felt there was a widespread perception of ‘disconnect’ between management and medical staff. As a result of my early observations, it was clear that this benchmarking exercise, with a strong evidence base, would enable the Board to support a strategy for cultural change within the organisation.

On behalf of the Executive team, I would like to say that the Trust is extremely grateful to staff that have raised concerns and we deeply regret any failures to identify and effectively deal with some of these highlighted attitudes and behaviours that this survey has uncovered.

It is my intention to now plan and commission an external cultural change programme which will help address the root causes of unacceptable behaviours and embed the positive behaviours that staff would expect to consistently exhibit and witness.

In the spirit of openness and transparency, I will keep you all fully informed on its progress and will feedback its findings later in the year.

For colleagues not on social media, or who do not follow the press, I have placed below the full HSJ article in order to prevent rumour and inaccuracy.

I would like to take this opportunity to thank colleagues for showing great and ongoing understanding to the Executive and Senior team during this period of challenge and I look forward to working with you all on our journey towards quality improvement.

Kind regards,

Dr Susan Gilby

Medical Director

HSJ article published 12/01/2018: Leaked documents reveal bullying and management concerns at trust

Wirral University Teaching Hospital Foundation Trust  doctors reported high levels of bullying and “disconnect” from management, according to documents leaked to HSJ.

They resonate with serious concerns raised about management and culture at the trust that were reported by several of the trust’s executive directors to regulators, and revealed by HSJ, last month.

Documents seen by HSJ also allege former chief executive David Allison, who left suddenly in December, dismissed a proposal to appoint clinical leaders, saying it would happen “over my dead body”.

Trust medical director Susan Gilby raised the results of a first medical staff engagement survey at a private board meeting in summer last year. The survey reported “a continuing widespread perception of ‘disconnect’ between management and medical staff”.

Results of a second survey of 95 doctors, carried out in March 2017 and also leaked to HSJ, revealed 43 per cent of respondents said they had experienced harassment, bullying or abuse in the previous 12 months. A report on the findings said “most of [this] was from managers”. Only a third of doctors in this survey said they felt able to make improvements happen in their area of work. Changes suggested by doctors included improving culture and behaviours of managers towards doctors.

Minutes of three trust executives’ meeting with NHS Improvement in November show they raised the survey and told the regulator they “felt the organisation had a culture that prohibits raising concerns as there was a lack of transparency and honesty when difficult issues are raised”.

The same minutes said: “One example cited [of poor culture] was the recent poor results from the medical engagement scale which in the view of the MES team were extremely poor.

“The [medical director] raised this with the CEO and chair [Michael Carr] and at private board but did not receive support from the CEO to address the concerns.

“He was heard to say to the company secretary that the doctors would be leads of their services ‘over my dead body’. The minutes of the private board meeting discussion on this topic did not adequately reflect the discussion.

“In the pre-meet before the subsequent [public] board meeting the MD was told by the CEO not to go into detail in addressing the required amendments [to minutes of the private board].”

According to the survey results of more than 100 doctors, the trust scored among the lowest for medical engagement of 110 NHS trusts with which it was compared.

The report on the second survey, passed to HSJ by a member of staff, concluded: “The views of medical staff in Wirral University Teaching Hospital Foundation Trust suggest a general perception of very low levels of medical engagement compared to the medical engagement norms for NHS trusts.”

It pointed out that the trust’s results had deteriorated from an earlier survey in 2012 warning: “Medical engagement is not significantly improving and in some areas appears to be getting worse. The results suggest a continuing widespread perception of ‘disconnect’ between management and medical staff characterised by insufficient contact and authentic communication.”

The report states that, comparing the 2017 to 2012 results, the survey showed a 29 per cent decrease in staff feeling they were involved in decision making and a 21 per cent fall in staff feeling valued and empowered.

The report said there was a “consistent divide” between managers and doctors with 63 per cent of managers saying they work closely with doctors compared to just 12 per cent of medical staff. In total, 70 per cent of managers agreed that senior management actively encouraged innovative thinking by medical staff compared with just 7 per cent of doctors.

Only 13 per cent of medical staff said they could trust non-medical managers to take their opinions on board. The report said: “Clearly, many members of medical staff feel that there is little opportunity to talk freely with management about future plans and consequently their ideas and opinions are either not taken seriously or simply ignored by management staff…

“The results reveal a consistent tendency for managers to overestimate medical engagement and this over-optimistic perception may well indicate that managers are far from fully aware of the working challenges that medical staff face, and do not take the medical engagement as seriously as they might.”

In a statement to HSJ, Susan Gilby, the trust’s medical director, said: “As a result of my early observations upon joining the trust last year, a survey around clinical leadership and collaborative working was commissioned. It was felt that this benchmarking exercise, with a strong evidence base, would enable the board to support a strategy for cultural change within the organisation.

“The trust is hugely grateful to staff that have raised concerns around bullying and harassment and we deeply regret any failures to identify and effectively deal with some of these highlighted attitudes and behaviours.

“As an executive team, we wish to make it clear that there is no place for such attitudes and behaviours in the trust and we can only apologise to staff that may have experienced this culture.”

She said the trust now planned to commission an external cultural change programme to help address “the root causes of unacceptable behaviours and to embed the positive behaviours that staff would expect to consistently exhibit and witness”.

NHS Improvement has previously said it will launch an investigation into the concerns raised about the trust.

 

Leaks Activism

 

“Whistleblowers are exposing the secrets of the powerful and the foundations on which contemporary political and economic power relations are built”

Obviously not everyone likes , understands or supports what we do at Wirral Leaks.

And we’re OK with that.

However some people do like what we do and one has sent us an illuminating article written in the wake of the ‘Panama Papers’ leak titled : “Whistleblowers and leaks activists face powerful elites in struggle to control information”  written by Arne Hintz  – Senior Lecturer in Media , Cardiff University.

Now we’re not saying that anything we do is as significant as the leaks identified in the article but we do recognise that we are a very small part of an emerging news environment identified as the “networked fourth estate”.

For those interested in trying to understand how a culture of “leaks activism” has emerged internationally, nationally and locally might we suggest you have a read of the article and consider what the power elites might have got away with if it wasn’t for those pesky whistleblowers and leaks activists.

https://theconversation.com/whistleblowers-and-leak-activists-face-powerful-elites-in-struggle-to-control-information-57368

Pesky kids