Hot Flush

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Firstly , thanks go out to fellow Wirral blogger John Brace who generously tipped us off about a Local Government Ombudsman (LGO) decision made earlier this year which was published this week:

http://www.lgo.org.uk/decisions/education/school-transport/15-020-236?cn=bWVudGlvbg%3D%3D

Serendipitously it coincided with our regular leaks direct from Wallasey Town Hall and combined together they tell you everything you need to know about Wirral Council’s warped priorities.

As you can see the notoriously stingy LGO ,  who are rammed with local government failures , ruled in favour of parents who had made complaints on behalf of their disabled children who had been denied transport by Wirral Council. The LGO financially penalised Wirral Council accordingly. Well ,when we say Wirral Council, we really mean us ,the long suffering Wirral council taxpayers, as let’s face it, the people responsible for this injustice never pick up the tab – we do!

Compare and contrast this decision with the fact that a disabled super-toilet has been installed on the ground floor of Wallasey Town Hall. When we say a super-toilet we mean a toilet equipped with a heated seat and a douche facility. As let’s face it we all know the most prominent inhabitants of Wallasey Town Hall are full of crap!

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Meanwhile another leaker provided pictures of new chairs being delivered this week to the Treasury Building on two consecutive days . We can’t help feeling that both leaks serve as a perfect metaphor for Wirral Council  – as they appear to be forever protecting their own arses!

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Under the circumstances we can only suggest that Wirral Council employees wanting to climb the slippery pole press the ‘Turbo’ button. The symbol represents your tongue kissing someone’s arse. This may mean the people who pay your wages evidentially don’t get a decent service but hey! what do you care ? –  you get to pay your mortgage and pretend you’re a pillar of the community.

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Oh No ! – It’s The LGO!

 

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An interesting and disturbing case has arrived at Leaky Towers via a source on Twitter which we think gives a telling insight into how Wirral Council’s Department of Adult Social Services (DASS) still works when it comes to the way they treat people with disabilities  – despite their repeated cries of ‘lessons have been learned’ ‘transformation’ and ‘ choice’

The Local Government Ombudsman (LGO) made a ruling on a case involving a disabled woman from Wirral in February of this year. Publishing the report on their website some time later they found that :

The Council was at fault in reducing Ms B’s care hours without a reassessment of her needs. It has now agreed that she can receive care again from her previous (preferred) provider, and will restore her care hours to the previous level assessed to meet her needs. The Council agrees to reimburse Ms B’s representatives for the costs they have incurred in paying privately for care for some hours she has missed, and make a payment to them in acknowledgement of their time and trouble in pursuing the complaint. It will also offer Ms B a payment in acknowledgement of the distress this matter has caused her, which will equal the cost of the care hours she has missed.

http://www.lgo.org.uk/decisions/adult-care-services/other/15-003-163#point1

This is a particularly significant ruling and testimony to the perseverance and determination of those seeking justice in this case. We stress this as it should not be under-estimated just how hard historically it has been for a complainant to get a ruling of maladministration from the LGO . Written evidence submitted by LGO Watch and Public Service Ombudsman Watchers to the Communities and Local Government Committee in 2012  is particularly critical of the LGO’s poor record on rulings in favour of complainants and cites Wirral Council as a case study. Although we do need to acknowledge that this was 4 years ago and it was the year that saw the publication of the damning Independent Review of Wirral Council , unfortunately there is very little to suggest that the conclusions reached about how Wirral Council operated then are any different now (see below).

http://www.publications.parliament.uk/pa/cm201213/cmselect/cmcomloc/431/431vw12.htm

Talking of which we were particularly interested to see the reference in the LGO ruling to Wirral Council having to make a payment amounting to £500 for the ‘time and trouble’ of the complainants. The phrase reminded us of a story we published earlier this year where we made reference to the Wirralgate complainants being offered a much more generous £3,000 (presumably x 4) by Wirral Council for their ‘time and trouble’ despite the fact that there has been no published report upholding their complaints.

https://wirralleaks.wordpress.com/2016/01/20/time-and-trouble/

Surely this begs the following questions : Firstly, if the Wirralgate complainants were not happy with a 3 grand bung , why weren’t they advised to take their complaint to the LGO ?  and secondly ,  why instead did they get a bespoke inquiry which is seemingly concerned primarily with a potentially even larger compensation payment?.

We suppose the answer to these questions  brings us back to the conclusion submitted in written evidence to the CLG Committee referenced above : No wonder councils like Wirral can get away with cover-ups and maladministration for years….until of course someone else does the LGO’s job and exposes council cover ups and maladministration.