EXCLUSIVE : And the new Chairman of Wirral University Teaching Hospital is…

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As instructed by scary NHS Chief Executive Janelle Holmes we are ‘cascading’ the news that Sir David Henshaw has been appointed as the Chairman of Wirral University Teaching Hospital (WUTH).

Well I never! What a surprise! Knock us down with a feather! Who’d a thunk? etc;etc;

Of course this announcement will come as no surprise to Wirral Leaks readers who have chronicled the Henshaw ascendancy since he was controversially appointed as Interim Chair  in March 2018 :

henshaw-029

Now nearly a year later and after a ‘robust process’ (no laughing at the back) we provide a reminder as to why we think this appointment may not be the right one for a beleaguered organisation plagued with allegations of bullying .

Read our back catalogue of Sir David Henshaw stories and what was going on the behind the screens that led to his appointment as Chairman at WUTH  here

Cannon Fodder

kate cannon

There’s a curious email doing the rounds that inevitably found its way to us. It concerns Cllr Kate Cannon who was elected as the Labour councillor in Pensby and Thingwall following the fall from grace of her former Labour colleague Louise Reecejones . I’m sure we don’t need to recount to Wirral Leaks readers the LRJ rap sheet – but what about her successor?

It is interesting to note that information about Cannon is only coming to light now only after she was elected in May 2018  so we have to question the motivation for this particular leak with local elections (not involving Cannon) coming up. Whatever the motivation it’s all blog fodder for us – so let’s go:

First of all we are told that Cllr Cannon “set up a Ltd company to provide services as a ‘consulting nurse’ to solicitors…”

https://beta.companieshouse.gov.uk/company/10308000/officers

https://uk.linkedin.com/in/kate-m-cannon-423b8335

unnamed-5

Kate.M Cannon – Medico legal Consultant – K.M.Cannon Consultancy Ltd | LinkedIn

View Kate.M Cannon’s profile on LinkedIn, the world’s largest professional community. Kate.M has 2 jobs listed on their profile. See the complete profile on LinkedIn and discover Kate.M’S connections and jobs at similar companies.

uk.linkedin.com

 

So what you might say is so concerning about that ? Well ,the answer provided is as follows :

“What is worrying is that Cllr Cannon was “struck off” by the National Council of Midwives for “academic malpractice’, “dishonesty’ and “attitudinal problems.

It is actually the Nursing and Midwifery Council (NMC) and its report can be read HERE

Now as is our wont we thought we’d check out the detail of the Conduct and Competency Committee hearing held at the Old Bailey in April 2014 which Cllr Cannon did not attend and which led to the following sanctions

screen shot 2019-01-30 at 16.37.28

The charges against Cllr Cannon who was employed as a trainee Advanced Midwifery Practitioner by the Wirral University Teaching Hospital Trust (WUTH) and studying on the Advanced Midwifery Practitioner Course at the University of Chester were that :

  1. Falsely represented that the following written academic modules were all your own work when that was not the case:
    1. Clinical decision making; and/or
    2. Fetal blood sampling; and/or
    3. Post anaesthetic recovery skills
  2. Failed to notify the Trust that you were being investigated for academic malpractice by the University of Chester.
  3. Your actions as set out at charge 1 and/or 2 were dishonest.

So it would appear that ‘Copycat Kate’ had plagiarised colleagues work and, when found out, at first denied it , then continued to lie about her misconduct :

 

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Whilst the author of the email who disclosed this information makes the valid point that “It would seem that Cllr Cannon has a history of lying that lead the (NMC) to strike her off, but that is fine with the Labour Party for her to be a Cllr…” we consider that there is the  more significant wider issue of public interest to be considered. As we know the local Labour Party is riddled with world class liars (yes, we’re talking about  Cllrs Davies , G & P and Cllr Foulkes in particular) who make Copycat Kate seem like a rank amateur. So it should come as no surprise that the local Labour Party endorsed Cllr Cannon as a election candidate. However the NMC considered that there was a risk that she may act dishonestly in the future :

screen shot 2019-01-29 at 16.54.20

Isn’t it ironic that we introduced Cllr Kate ‘Copycat’ Cannon’s controversial mother Yvonne Nolan to our readers with a post titled The Nolan Principles

Doubly ironic as our many readers – but seemingly very few councillors – will know that  ‘The Seven Principles of Public Life’ are:

  1.  Selflessness
  2.  Integrity
  3.  Objectivity
  4.  Accountability
  5.  Openness
  6.  Honesty
  7.  Leadership

In the light of The Nolan Principles and the judgment of the NMC we have to ask ourselves whether Cllr Cannon is fit to hold public office, especially when we are not aware of any appeal being made against the NMC sanction and when it includes making decisions that impact on her former employers at WUTH ? …

Wirral University Teaching Hospital : The Empty Chair

empty chair 6

 

Our well placed Wirral University Teaching Hospital source writes to update us on the Wirral University Teaching Hospital (WUTH) Chair appointment situation and to give an insight into the current management culture:

Dear Mr Justice

It is just possible your piece last year that Sir David Henshaw was the sole candidate may have had an impact.
It was announced last week, to senior medical staff, that the interview for the chair has NOT yet taken place, contradicting an earlier (and minuted) announcement that it in fact had, and the decision was to be announced by end November.
Details are sparse but it is now believed there are now 3 candidates who will be interviewed “within days”.
Cynics say the rumour that applicants are: Sir David Henshaw and his best-mates -in -all-the-world Sir Duncan Nichol and Sir David Dalton – and Nichol & Dalton are “ringers” and will drop out are wide of the mark, and the truth is considerably stranger than this fiction.
Other WUTH news includes virtue signalling of epic proportions:
Only recycled paper is now used in WUTH – which went paper free some years ago !
WUTH are “refreshing” it’s PROUD* values ! (see below)
No one is sure what this actually means, or if it can mean anything –  but in practical terms all employees have to undertake “learnings” in 2 hour sessions where they are reminded not to be beastly to their workmates.
The “usual suspects” deliver this advice without any trace of irony – senior management do not attend these sessions but all attendees are reassured senior management attend different sessions – and chillingly; at those senior management sessions feedback from the “learnings” is discussed. 

On re-reading this I am forced to admit that none of it makes any sense – but it does give an accurate picture of the overarching strategy that underpins the organisation your readers will turn to when their own health is in peril… 

*Who could ever forget this ? PROUD? Er, it’s a no from us …

Wirral University Teaching Hospital : Imagine…there’s still no announcement on appointment of Chairman

WUTH

Following on from our Ruthless WUTH post there was the inevitable Wirral Globe headline story which read 400 new parking spaces to be created at Arrowe Park Hospital after Globe campaign . Although it must be said that 400 new car parking spaces doesn’t necessarily mean that car parking charges for nurses at Wirral University Teaching Hospital (WUTH) sites will cease.  But hey! any excuse to publish  a letter sent to Birkenhead MP Frank Field – jointly signed by interim chairman Sir David ‘Diddy’ Henshaw and CEO Janelle Holmes.

Meanwhile we have reason to believe that there are bigger issues affecting WUTH in general and Henshaw and Holmes in particular as a well placed source writes :

Wirral Leaks of 10/12/18 says the announcement of new WUTH chair imminent
This is now at least 15 days overdue and there is limited intel only.
It seems the only applicant for the post has been interviewed the process is stalled at the governors. None of whom will give any more away – for real!

You may recall when former staff nurse Janelle Holmes CEO-bulldoze-through-fest stalled – Sir David Henshaw attended, met the governors to put them right. He’s a candidate this time so there are barriers that – even a rainmaker like him -cannot be circumvented so he can’t repeating his best and only trick – the Henshaw hardline.
It seems he also lacks  insight to now take the hint and withdraw his application in a dignified manner – suppose when the good Lord gives one the hide of a rhinoceros it’s there to be used.

Sir Dave’s track record is of some latter day Red Adair – called in when things boil over to put the lid back – obviously stifling any inconvenient discussion. Then like some mountebank he leaves town before the consequences of the quick-fix become evident.
The CSA went into melt down after this approach.
At St George’s NHS Trust; once he left the problems remained.
It only required matters to enter the real world when a St. George’s surgeon challenged the regimes legitimacy in court and won for the folly of Sir Dave’s only-trick to be exposed.
WUTH has a long-enduring, deeply dysfunctional culture. The directors (he has chaired for 9 months) wilfully fail to either recognise or address this.
Industrial psychologists ought to be highly visible. No really industrial psychologists ought to be on every corridor corner and tasked with re-introducing a fair culture – no sign yet!
What has likely changed at WUTH is jeopardy- I guess (and I don’t know) that the governors have woken up to realities. The execs have for years spoon-fed pap to the governors and have cowed the non-execs. One NED (Non -Executive Director) memorably told BMA (British Medical Association) reps they would never challenge an exec – despite that being in the Non-Exec’s job description.
Simply put – in 1 year execs have put 15% of the consultants out-of action [5% suspended, 10% now work elsewhere] it’s a simple calculation: if WUTH carry on like this there will be no senior doctors left.
This ought to be clear to Sir Dave – the execs don’t seem to have got the memo – not sure about the non- execs.
Stand by for the palace revolution; if the governors have  initiative – and it’s only  exercise of their  will – the executive and non-executives will become administrators held to account by the governors.
The remuneration committee that doubled executive salaries may be reconvened – CEO Janelle Holmes earned between £300 – 305,000 (including benefits) last year; yet to hear what she got when she was promoted. The governors may – choose to pay execs for what they do and not the multiples of clinician’s salary to show who’s boss.

You may say I’m a dreamer but I’m not the only one…

 

Wirral University Teaching Hospital : #Proud ?

In the week that people were urged to stay away  from Arrowe Park Hospital (APH) A&E because of a surge in demand we get an insight into one of the many reasons how things got that way.  Read more here APH A&E

Our thanks go out to a concerned Wirral citizen who is asking all the right questions of Wirral University Teaching Hospital (WUTH) . The response they received to their Freedom of Information Act (FOIA) request is an eye-opener to say the least. As previously reported David Allison ‘stepped down’ as CEO of WUTH in December . Read more here

We now find out Allison is currently ‘working his six months notice period’ . To which we can only ask – from where? The Caribbean ? Wherever Allison is he’ll still be getting half of his £300K annual salary for doing precisely NOTHING .

Considering the failures detailed in the damning report which we included in the Marmalizing the Bullies : St Frank or Sir Diddy ? post we need to ask whether such generous rewards for failing those who pay for and rely on the NHS should be allowed to continue.

And that’s not the end of it ! –  Question 5  in the FOI  request below relates to general allegations (current) at APH and although not necessarily against Allison, it is shocking to consider that there are SIX ( count’em !) ongoing bullying investigations .

Might we suggest that under the circumstances that the @wuthnhs#proud  #PROUD branding needs to be put on hold until investigations are completed . How can NHS Improvement and WUTH management possibly be proud of any of this?

WUTH FOI

WUTH FOI 2WUTH FOI 3

EXCLUSIVE : Ruptured water pipes cause declared major incident at Arrowe Park Hospital

Burst pipe

Our biggest leak yet. A (water) source writes :

I’ve written to them countless times about their lack of maintenance – all they ever do is put sticking plasters over problems – making things a lot worse for others further down the line.

Nothing in the local rag about this.

From: Communications (Wirral University Teaching Hospital NHS Foundation Trust)
Sent: 01 March 2018 19:45
Subject: WUTH INFORMATION: Ruptured water pipes cause declared major incident at Arrowe Park Hospital

Ruptured water pipes cause declared major incident at Arrowe Park Hospital

 

Dear Colleagues,

Due to the severe wintry weather, the Trust has this evening (Thursday) been dealing with an extremely severe water leak on the roof of Arrowe Park Hospital.

Two major plant pipes ruptured causing a considerable amount of water to cascade through to the third floor and further into the hospital building. As this could have had a severe impact to electrics, IT equipment and patient safety a decision was made to call a major internal incident.

The Trust would like to take this opportunity to thank all involved colleagues, external partners (including emergency services) for their quick reaction to this incident and to how this was dealt with.

We can confirm that there has been no harm to patients or staff.

Our estates team, hospital coordinators and security teams will now continue to monitor this situation overnight.

An update on this evening’s incident will be given to the public via our social media channels.

Kind regards,

David Jago

Acting Chief Executive

Wirral Leaks Weekly Dispatch #3

We’ve got stories backing up like a blocked up bog during the plague – and believe us they all stink to high heaven.

However let’s get on with this week’s Wirral snippets :

Rock the Boat 

There has been an interesting development with regards to New Brighton Lifeboat story which we have reported on from time to time. Apparently Wallasey MP Angela Eagle has belatedly intervened to rock the boat and ask some pertinent questions as to what exactly is going on in this long running saga . The Royal National Lifeboat Institution ( RNLI) has rejected Eagle’s claim that a ‘restricted service’ at New Brighton Lifeboat station has had an impact on its life-saving work and patronisingly invited her over for a cup of tea and a chat.  Read here : New Brighton Lifeboat
As ever there is much more to this than meets the eye and one of our long standing sources on the story has written to us to say :

Someone makes a fairly astute ‘comment’ after the end of the (Wirral Globe) article ….yes, why doesn’t Angela Eagle have a word with the Chairman of New Brighton Lifeboat, LABOUR Councillor Tony Jones. As we all know he is the bloke who fucked over the sacked crew in the first place.  And while she is at it maybe she could get Phil Davies to take a bit of interest…..

And so it would appear -and not for the first time – that the Eagle has landed without fully knowing the local background and finds herself out of her depth . Once she finds out we guarantee she’ll retreat to her eyrie
A Direct Approach to Saving Money
After an inglorious history of  DASS -tardly plots to saving money and denying vulnerable services the to which they are legally entitled – unlawful charging, 4 week delays in care packages etc; – we bring you  Wirral Council’s Health & Social Care Service (formerly Wirral Council’s Department of Adult Social Services ) latest cruel wheeze which has been forwarded to us from Facebook.
image1

Toxic Twins

Evil Twins

We’ve long bemoaned that Wirral’s pre-eminent institutions are virtually indivisible in terms of their toxic cultures. Further confirmation arrived this week :

You may want to ask some questions of senior management at Wirral University Teaching Hospital where I understand that there is an systemic culture of bullying and arse covering at the expense of both patient and staff welfare.
(This week) – management refused …..to classify a matter as a serious incident, preferring instead to downgrade the matter and protect their reputations……… 
the coroner’s findings will be very interesting to all who of us who are obliged to use this failing establishment for their medical needs.
Wirral Leaks asked : But is this a failing establishment or is it being deliberately run down? Your thoughts please. 
My belief is that it’s a failing institution. I don’t believe there is any intention or ulterior motive – certainly not on a regional or national level, it is simply managed by an incompetent team of senior managers, deeply worried by their failings, and consequently under-reporting, buck-passing, and blaming others in a desperate attempt to protect their own positions.
With Wirral University Teaching Hospital and Wirral Council being run in such a similar way are you still surprised that we scarpered? Especially , when coincidentally , we received this ‘ Where Are They Now’ update featuring failed WUTH CEO Len Richards :

Your old mate who I think last featured in your organ in 2012 has rocked up here in deepest darkest Wales as CEO of Cardiff and Vale UHB.

He’s already embarked on a fact finding trip to Canterbury with a small team. (No not Chaucer’s Canterbury, the other one in New Zealand) on behalf of his cash-strapped employer.Thought you might like to be kept informed of how one of your old boys is progressing
This is the problem – bullshitters everywhere. Surely there must be a meme for that somewhere?
Billionaire’s Breakfast Club

WIRRAL ‘SET FOR £1BN INVESTMENT BOOST’

That was the headline in this PR job published this week on the Insider Media Ltd blog  – which was no doubt set up by Wirral Council leader Phil ‘Power Boy Pip’ Davies right hand/left wing man Martin Liptrot. The plans were apparently detailed at Insider‘s ‘Invest in Wirral’ breakfast event held on Tuesday, 6 February 2018. No doubt this was followed by a ‘powerlunch’. Unfortunately the headline was far removed from the reality of the situation as what Pip actually said was :

“We are looking at £1bn development opportunities across five areas in Wirral from Birkenhead town centre right through to Bromborough. We’ve never done anything of this scale and it’s a new way of working.The attraction of this model is that we share in profits going forward. It’s important, not only for new jobs and investment, but in bringing in an ongoing revenue scheme for the council….” Full story here :  £Billion Investment Boost

Forgive us but Pip’s ‘Wirral Growth Company’ comes across as a kind of malignant local authority tumour spreading across the peninsula as Wirral Council hawks its tawdry wares dressed up as ‘development opportunities ‘ for  private investors – and all for the sake of a good news story.
Wirral’s disabled : A thorn in the side?

Meanwhile under yet another misleading headline:

Staffing issues force temporary closure of Wirral care home

We have the news that NHS respite service for people with learning disabilities at Thorn Heys  in Oxton is to close temporarily because of difficulties over staffing levels. Yeah right –  as Wirral Leaks readers will know this has been on the cards for some time.

The decision was made by Cheshire and Wirral Partnership NHS Foundation Trust and NHS Wirral Clinical Commissioning Group so this is something more than just a ‘Wirral care home’. In fact it is another slap in the face to Wirral Council’s pledge to protect vulnerable people following on the closure of respite services at Girtrell Court.

As we reported in our Good Health In Bad Hands post from September 2017 :

However more concerning for us was an issue that received  zero press coverage and caused considerably less outrage among councillors and that was the closure of  Thorn Heys, an NHS respite service for people with learning disabilities and mental health needs.  Somebody remind us what was that Wirral Plan ‘pledge’ about ‘protecting the most vulnerable’ again?

 And finally ……as a follow up to this week’s pothole story The Hole Truth we’d like to leave you with this from The Daily Mash which proves the Freudian dictum that there is no such thing as ‘just a joke’ and some things are just beyond parody :  Pothole confident it will survive latest council tax increase

Dispatches from Dystopia

Dispatches from Dystopia

You do insist on sending us news about our former domicile. But where else would you go for solace from the dark foreboding place we know as the Wirral peninsula?

Whilst we appreciate we’ve found refuge far from the madding crowd you poor people still have to endure the madness. Nevertheless we promise you (and ourselves) that we will try and make sense of it all from a sunbed overlooking the Med and living the life of a flâneur – it’s a hard life but someone’s got to do it (as long as it’s not too much effort.)

However we tell you now you won’t get a look in once the temperature rises. So get your grievances and observations in before it’s too late!

First up we have a number of comments on the unfolding Wirral University Teaching Hospital  (WUTH) story (not that you’d know there was a story from perusing the local press) . Whilst it was obvious to us and others that there was a mahoosive problem years ago it obviously went ignored by senior management and regulators – because as we know that’s what they do. Denial may be pathological but for some but for others it’s a career path.

Wirral University Teaching Hospital – Leaks to Cascade

Sadly , it must be bittersweet for some of our contributors who have been ousted from their roles – be it nurses or trustees – because they dared to speak truth to power ( to the likes of former WUTH CEO Len Richards) and now find themselves belatedly vindicated only when their careers and livelihoods have been trashed. Meanwhile the bullies and incompetents go on to find themselves a lucrative niche elsewhere . Talking of which why do we keep coming across the name Linda Birch/Bryceland?

Meanwhile don’t raise your hopes of any improvement as NHS Improvement (!) are clearly in denial about the historical concerns that led to the current crisis as they have written to a prominent complainant and explained that cultural,behavioural and governance issues have seemingly sprung up from nowhere  :

Thank you for taking the time to contact us regarding Wirral University Hospital NHS Foundation Trust.

Earlier this month we announced that Carole Taylor Brown will oversee the independent investigation into Wirral University Teaching Hospitals NHS Foundation Trust. The investigation follows a number of allegations made to NHS Improvement about cultural, behavioural and governance issues at the trust, as well as concerns about the handling of a recent disciplinary case involving allegations of sexual misconduct. 

 The investigation will:

(i) investigate concerns raised by members of trust staff in late 2017 with NHS Improvement regarding cultural, behavioural and governance issues

(ii) review the trust’s handling of a recent disciplinary case involving allegations of sexual misconduct; and 

(iii) consider NHS Improvements’ response to the concerns raised with it per (i) above

Meanwhile we’ve had a message about Wirral Council from Frankie . Not that one, obviously – he’s got the starving mites to look after like a low rent St Francis of Assisi . This particular Frankie says:

I know you’ve moved away and hope your enjoying being away from the rat race…. just to give you an update looks like the clowncil are about to appoint the partner this being MUSE who seem to be the front runner in the shenanigans.

Loves ya leaky
Frankie

MUSE

Wirral Council placing public assets and development programmes under the control of a private company –  what could possibly go wrong?  Just don’t mention Carillion !

 

 

Wirral University Teaching Hospital – Leaks to Cascade

 

 

APH-NO-EVOL

Lessons have been learned ? – A Wirral Leaks picture from our January 2014 story GREEN LEAVES would suggest not. If leaked documents had not been sent to Health Service Journal would bullying and management concerns ever been made public?

Leaked email from Wirral’s largest employer which appears to confirm that it suffering from the same toxic culture that afflicts Wirral’s second largest employer. The media exposure referred to are articles published in Health Service Journal and not the local press.

From: Communications (Wirral University Teaching Hospital NHS Foundation Trust)
Sent: 12 January 2018 17:05
Subject: FOR INFORMATION: Health Service Journal (HSJ) media exposure

Message sent on behalf of Dr Susan Gilby, Medical Director

Please cascade to those not on NHS Mail

Dear Colleagues,

As my executive colleague, David Jago highlighted in his global communication today (issued at 13:12), I would like to further update you on likely media exposure following this matter.

Many of you keep up-to-date on social media and via the local press, however for those that do not, I felt it was only right to share with you an article that has today (Friday) appeared on Twitter and online in the Health Service Journal (HSJ).

Upon joining the Trust early last year as Medical Director, I requested that a medical staff engagement survey was carried out as I felt there was a widespread perception of ‘disconnect’ between management and medical staff. As a result of my early observations, it was clear that this benchmarking exercise, with a strong evidence base, would enable the Board to support a strategy for cultural change within the organisation.

On behalf of the Executive team, I would like to say that the Trust is extremely grateful to staff that have raised concerns and we deeply regret any failures to identify and effectively deal with some of these highlighted attitudes and behaviours that this survey has uncovered.

It is my intention to now plan and commission an external cultural change programme which will help address the root causes of unacceptable behaviours and embed the positive behaviours that staff would expect to consistently exhibit and witness.

In the spirit of openness and transparency, I will keep you all fully informed on its progress and will feedback its findings later in the year.

For colleagues not on social media, or who do not follow the press, I have placed below the full HSJ article in order to prevent rumour and inaccuracy.

I would like to take this opportunity to thank colleagues for showing great and ongoing understanding to the Executive and Senior team during this period of challenge and I look forward to working with you all on our journey towards quality improvement.

Kind regards,

Dr Susan Gilby

Medical Director

HSJ article published 12/01/2018: Leaked documents reveal bullying and management concerns at trust

Wirral University Teaching Hospital Foundation Trust  doctors reported high levels of bullying and “disconnect” from management, according to documents leaked to HSJ.

They resonate with serious concerns raised about management and culture at the trust that were reported by several of the trust’s executive directors to regulators, and revealed by HSJ, last month.

Documents seen by HSJ also allege former chief executive David Allison, who left suddenly in December, dismissed a proposal to appoint clinical leaders, saying it would happen “over my dead body”.

Trust medical director Susan Gilby raised the results of a first medical staff engagement survey at a private board meeting in summer last year. The survey reported “a continuing widespread perception of ‘disconnect’ between management and medical staff”.

Results of a second survey of 95 doctors, carried out in March 2017 and also leaked to HSJ, revealed 43 per cent of respondents said they had experienced harassment, bullying or abuse in the previous 12 months. A report on the findings said “most of [this] was from managers”. Only a third of doctors in this survey said they felt able to make improvements happen in their area of work. Changes suggested by doctors included improving culture and behaviours of managers towards doctors.

Minutes of three trust executives’ meeting with NHS Improvement in November show they raised the survey and told the regulator they “felt the organisation had a culture that prohibits raising concerns as there was a lack of transparency and honesty when difficult issues are raised”.

The same minutes said: “One example cited [of poor culture] was the recent poor results from the medical engagement scale which in the view of the MES team were extremely poor.

“The [medical director] raised this with the CEO and chair [Michael Carr] and at private board but did not receive support from the CEO to address the concerns.

“He was heard to say to the company secretary that the doctors would be leads of their services ‘over my dead body’. The minutes of the private board meeting discussion on this topic did not adequately reflect the discussion.

“In the pre-meet before the subsequent [public] board meeting the MD was told by the CEO not to go into detail in addressing the required amendments [to minutes of the private board].”

According to the survey results of more than 100 doctors, the trust scored among the lowest for medical engagement of 110 NHS trusts with which it was compared.

The report on the second survey, passed to HSJ by a member of staff, concluded: “The views of medical staff in Wirral University Teaching Hospital Foundation Trust suggest a general perception of very low levels of medical engagement compared to the medical engagement norms for NHS trusts.”

It pointed out that the trust’s results had deteriorated from an earlier survey in 2012 warning: “Medical engagement is not significantly improving and in some areas appears to be getting worse. The results suggest a continuing widespread perception of ‘disconnect’ between management and medical staff characterised by insufficient contact and authentic communication.”

The report states that, comparing the 2017 to 2012 results, the survey showed a 29 per cent decrease in staff feeling they were involved in decision making and a 21 per cent fall in staff feeling valued and empowered.

The report said there was a “consistent divide” between managers and doctors with 63 per cent of managers saying they work closely with doctors compared to just 12 per cent of medical staff. In total, 70 per cent of managers agreed that senior management actively encouraged innovative thinking by medical staff compared with just 7 per cent of doctors.

Only 13 per cent of medical staff said they could trust non-medical managers to take their opinions on board. The report said: “Clearly, many members of medical staff feel that there is little opportunity to talk freely with management about future plans and consequently their ideas and opinions are either not taken seriously or simply ignored by management staff…

“The results reveal a consistent tendency for managers to overestimate medical engagement and this over-optimistic perception may well indicate that managers are far from fully aware of the working challenges that medical staff face, and do not take the medical engagement as seriously as they might.”

In a statement to HSJ, Susan Gilby, the trust’s medical director, said: “As a result of my early observations upon joining the trust last year, a survey around clinical leadership and collaborative working was commissioned. It was felt that this benchmarking exercise, with a strong evidence base, would enable the board to support a strategy for cultural change within the organisation.

“The trust is hugely grateful to staff that have raised concerns around bullying and harassment and we deeply regret any failures to identify and effectively deal with some of these highlighted attitudes and behaviours.

“As an executive team, we wish to make it clear that there is no place for such attitudes and behaviours in the trust and we can only apologise to staff that may have experienced this culture.”

She said the trust now planned to commission an external cultural change programme to help address “the root causes of unacceptable behaviours and to embed the positive behaviours that staff would expect to consistently exhibit and witness”.

NHS Improvement has previously said it will launch an investigation into the concerns raised about the trust.

 

Green Lightning* Strikes (Not Once But Twice…)

Green-Light

* a meteorological phenomenon during severe storms!
The Health Services Journal (HSJ) has reported and WUTH Chief Executive David Allison has confirmed what the Wirral Leaks mystics foretold and that Sue Green has left Wirral University Teaching Hospital.HSJ reports : a human resources director who had been suspended has lost her job despite a disciplinary investigation finding she had no case to answer
The official statement from WUTH Chief Executive David Allison reads as follows:

As part of the Trust’s Corporate Services review I confirm that the Trust has made the decision to review/streamline the Executive structure. Following this review the position of Executive Director of HR  has been made redundant.The Trust would like to take the opportunity to thank Mrs Green for her service, hard work and achievements. We wish her well in challenges ahead.

As we have previously observed the parallels between Dave Green leaving Wirral Council and Sue Green leaving Wirral University Teaching Hospital are strikingly familiar – from the suspension, investigation, right down to the “no case to answer”  conclusion and what some may view as a frankly suspect  “redundancy” ( The Trust apparently just so happened to review/streamline the executive structure during Mrs.Green’s suspension/absence …..which coincidentally was exactly what Wirral Council claimed happened to Mr.Green! )

Of course we don’t know ,as yet,what the scale of the “redundancy” payment is. Nor do we know how on earth do you make a HR director post redundant in the NHS.

Nevertheless we can’t help re-phrasing and adding to a well known literary quote : ” To lose one job may seem unfortunate but to lose two seems like either carelessness or calculation ….”

Carelessness or calculation on whose part will no doubt never be known in both cases as enquiries are always stonewalled with statements such as  : “As per our previously issued statement, it’s our practice not to comment on the individual circumstances of any employee….”

The point that is seemingly missed is that such employees were employed by public bodies and it is in the public interest to know the actual circumstances surrounding their departure.

Meanwhile as a public relations distraction WUTH announce today (without a hint of irony ) their “green makeover”  http://bit.ly/1bztMiL